System Closure for Australia & New Zealand
Following the sale of the QBE Travel business to nib on 13 May 2019, nib has completed the system migration to a new platforms across Australia and New Zealand and this system has closed (as at May 28 2020).
nib Travel Services is focussed on supporting all partners and customers and remains dedicated to providing high quality customer service, traveller assistance, claims servicing and sales support into the future.
For nib Travel Insurance policy holders
For customers needing to lodge a claim, seek emergency assistance or looking to purchase, please contact your travel agent or contact nib Travel
For Qantas Travel Insurance policy holders
For customers needing to lodge a claim, seek emergency assistance or purchase a policy please contact us at
For QBE Travel policy holders
For customers holding QBE travel insurance policies, customer service, claims and complaints management, medical
underwriting and emergency assistance services are now managed by nib on behalf of QBE.